


It is important to note that the Extenuating Circumstances Policy does not cover circumstances that could have been foreseen or that are within the guest or host's control, such as personal travel issues or job conflicts. Airbnb will review the request and determine if it falls under the Extenuating Circumstances Policy. If a guest or host is affected by one of these circumstances, they should contact Airbnb as soon as possible to request a cancellation or modification of their reservation. Travel restrictions imposed by a government agency or other authority.Natural disasters, such as hurricanes, earthquakes, or floods.Death of a host, guest, or their immediate family member.Under this policy, guests and hosts can cancel reservations or modify their reservations without penalty if they are affected by certain unforeseeable circumstances such as: What is Airbnb Extenuating Circumstances Policy?Īirbnb's Extenuating Circumstances Policy is a policy that provides guests and hosts with additional flexibility to cancel reservations or modify their reservations without penalty in the event of unforeseeable circumstances that are beyond their control. It's important to read and understand the cancellation policy before booking, as it will determine the amount of refund you'll receive if you need to cancel your reservation. When booking an Airbnb rental, guests can see the cancellation policy for that listing on the listing page and in the confirmation email they receive after booking. Hosts can also choose a custom policy that allows them to set their own cancellation terms. These policies require guests to cancel at least 30, 60, or 90 days before check-in, respectively, in order to receive a full refund (minus service fees). Super Strict: Hosts can choose between Super Strict 30 Days, Super Strict 60 Days, and Super Strict 90 Days. Strict: Guests can cancel up to 7 days before check-in and receive a 50% refund (minus service fees). Moderate: Guests can cancel up to 5 days before check-in and receive a full refund (minus service fees). The most common Airbnb cancellation policies are:įlexible: Guests can cancel up to 24 hours before check-in and receive a full refund (minus service fees). Airbnb offers several refund policies that hosts can choose from, depending on their preferences and the level of flexibility they want to offer to guests.
